Shipping policy
At GraHemp.ie, we strive to ensure that your orders are processed and delivered efficiently. Please review our shipping policy below:
Shipping Locations
We currently only ship within the Republic of Ireland. Unfortunately, we do not offer international shipping at this time.
Shipping Costs
- Flat-Rate Shipping: All purchases made through our website are sold by the pallet, with a flat shipping rate of €55 per pallet.
- Bulk or Custom Orders: For bulk or custom orders, please contact us directly at info@grahemp.ie to discuss shipping arrangements.
- Free Shipping: Free is available on bulk orders, please contact us directly at info@grahemp.ie to discuss shipping arrangements.
- Free Pick up: You can pick up your order at our warehouse in The Square Athea, Co. Limerick, free of charge.
Order Processing Time
We ask that you allow 2-4 weeks for delivery of your order. Many products are in stock at our warehouse, and we strive to process and ship orders as quickly as possible.
Delivery Times
The estimated delivery time for all orders is 2-4 weeks. This timeframe may vary depending on stock availability and other factors.
Customs and Duties
All orders are subject to VAT, which will be calculated at checkout.
Lost or Damaged Items
If your order is lost or arrives damaged, please contact us immediately at info@grahemp.ie or +353 86 144 9163. We will work with you to resolve the issue as quickly as possible.
Returns and Exchanges
We do not offer returns on any of our products. Please ensure that you review your order carefully before completing your purchase.
Contact Information
If you have any questions or concerns regarding your order, please feel free to contact us:
GráHemp Building Limited
The Square Athea,
Co. Limerick,
Limerick, V94 XR8C,
Ireland
Phone: +353 86 144 9163
Email: info@grahemp.ie
